Frequently Asked Questions What are some tips for keeping my emergency recovery code secure? With proper use and storage of this recovery code, you can have peace of mind knowing you can always get back into your Samsung account if needed. If you ever get locked out of your account, the emergency recovery code will let you quickly regain access. Make sure to save this 16-digit code in a safe place when you first set up your device. The Samsung emergency recovery code acts as an important backup password for your Samsung account. Make sure to save this new 16-digit emergency recovery code in a safe place!.Enter your Samsung account password to verify your identity.If you have already used your emergency recovery code previously, or just want to regenerate a new one, follow these steps: How do I get a new emergency recovery code? Remove your Samsung account from the device and add it back – This may prompt you to reset your password.Contact Samsung support – They can assist with resetting your password after account verification.Use account recovery – Answer security questions to verify identity and reset password.Reset your password online – Go to, click Forgot Password, and follow prompts to reset.If you do not have your emergency recovery code, here are some other options to reset your Samsung account password: How can I reset my Samsung account password without the recovery code? Without your emergency recovery code, you may need to create a new Samsung account and start over.Contact Samsung support – they may be able to provide your code after verifying your identity.Check your Samsung account online to see if the code is there.Use Smart Switch when setting up a new device – this may show your emergency recovery code again.If you did not save your emergency recovery code when you first set up your device, and you cannot find it on any of your Samsung devices, there are still a few options: What if I lost my emergency recovery code? You can then reset your password and recover access. Using your emergency recovery code will immediately sign you back into your Samsung account. Enter your 16-digit emergency recovery code and click “Sign in.”.Click “Use emergency code” below the password field.Enter your Samsung account email address.Go to and click “Sign in” at the top right.If you ever get locked out of your Samsung account, you can use the emergency recovery code to sign back in: How do I use the emergency recovery code? ![]() Use Smart Switch to move data to a new device – the code may display again during set up.Go to and sign in – the emergency recovery code may be displayed under the Security tab.Check the Samsung Notes app on your device – the emergency recovery code may have been saved there automatically when you first set up your device.However, if you did not save the code, there are a couple places you may still find it: Samsung recommends you write this code down and keep it in a safe place in case you ever need it. When you first set up your Samsung account on a new device, the emergency recovery code is displayed on-screen. Where can I find my emergency recovery code? The emergency recovery code lets you recover access to your Samsung account if you ever get locked out or forget your password. It is randomly generated when you first set up your Samsung account on a new device. The emergency recovery code is a 16-digit backup password for your Samsung account. Generating a New Emergency Recovery Code.Using Smart Switch to Find Emergency Recovery Code.Can someone else use my emergency recovery code to access my account?.What should I do if my phone with the recovery code is stolen?.Can I use the same emergency recovery code on multiple Samsung devices?.How long is the emergency recovery code valid for?.What are some tips for keeping my emergency recovery code secure?.How do I get a new emergency recovery code?. ![]() How can I reset my Samsung account password without the recovery code?.What if I lost my emergency recovery code?. ![]()
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